Question 1

What is Cocopix?

Accepted Answer

Cocopix is an AI image and video generator that allows users to transform their photos into stylized multimedia content using various presets.

Question 2

How do I generate content on Cocopix?

Accepted Answer

Simply upload a photo, select a style or preset, and the AI will generate a transformed image or video within seconds.

Question 3

What are presets?

Accepted Answer

Presets are curated combinations of prompts, settings, and AI models designed by our team. They help you achieve high-quality results with minimal effort.

Question 4

Is there a mobile version available?

Accepted Answer

Yes, Cocopix is available for iOS devices, allowing for AI-powered photo and video editing on the go. In addition, there is a web version optimized for mobile users, so you can enjoy a smooth editing experience directly from your browser without needing to download the app.

Question 5

What are Cocoins?

Accepted Answer

Cocoins are credits included in your subscription plan. You can use them to access features and generate content during each billing period.

Question 6

Do I get my Cocoins refunded for failed generations?

Accepted Answer

Refunds for failed generations are rare, but if a technical issue occurs, your Cocoins will be fully refunded.

Please note that, in accordance with our Terms of Use, we do not issue refunds for generations that fail due to prohibited prompts, including obscene or explicit content.

If you need further assistance with refunds, please contact our support team.

Question 7

Can I cancel my subscription?

Accepted Answer

Yes, the platform offers transparent pricing and allows users to cancel their subscription plans at any time.

Question 8

How can I cancel my subscription?

Accepted Answer

You can cancel your subscription through the Subscription Manager in your account settings if you signed up via Stripe.

If you subscribed using Apple's payment system on iOS, you can manage or cancel your subscription directly from your iCloud account settings.

Question 9

What languages are supported?

Accepted Answer

The web version is currently available in English, French, German, and Spanish. On iOS, the app is available in English only, with plans to add more localizations on both platforms in the future.

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